Privacy Policy for Thespian Academy

Effective Date: October 26, 2023

Thespian Academy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, ThespianAcademy.com, and use our services, including acting courses and related activities offered in Chicago, Illinois.

1. Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, date of birth, and emergency contact information. We collect this information when you register for courses, subscribe to our newsletter, contact us through our website, or participate in surveys or promotions.
• Payment Information: If you enroll in a course, we collect payment information, such as credit card details, through a secure payment gateway. We do not store your full credit card information on our servers.
• Demographic Information: This includes information such as your age, gender, and interests. We may collect this information through surveys or registration forms.
• Usage Data: This includes information about how you use our website and services, such as the pages you visit, the links you click, the time you spend on our website, and your IP address. We collect this information through cookies and other tracking technologies.
• Student Records: For enrolled students, we maintain records of courses taken, grades, performance evaluations, and attendance.
• Photos and Videos: During certain classes and events, we may take photos or videos of students for promotional purposes. We will obtain your consent before using your image in our marketing materials.

2. How We Use Your Information

We use your personal information for various purposes, including:

• Providing and Improving Our Services: We use your information to provide you with the acting courses and services you have requested, to personalize your experience, and to improve the quality of our services.
• Communicating with You: We use your information to communicate with you about your courses, important updates, promotions, and other news related to Thespian Academy.
• Processing Payments: We use your payment information to process your enrollment fees and other payments.
• Marketing and Advertising: With your consent, we may use your information to send you marketing and promotional materials about our courses and services.
• Analyzing Usage Data: We use usage data to understand how our website and services are being used and to improve their performance.
• Legal Compliance: We may use your information to comply with applicable laws and regulations.

3. How We Share Your Information

We may share your personal information with the following parties:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and website hosting providers. We require these service providers to protect your information and use it only for the purposes for which we disclose it to them.
• Instructors and Staff: Your student records and performance evaluations may be shared with Thespian Academy instructors and staff for educational purposes.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company. We will notify you of any such transfer and provide you with the opportunity to opt-out.

We do not sell your personal information to third parties.

4. Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect usage data and to improve our website and services. Cookies are small text files that are stored on your computer or mobile device when you visit our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your computer or mobile device until you delete them).

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect your ability to use our website and services.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect your payment information and other sensitive data.
• Firewalls: We use firewalls to protect our servers from unauthorized access.
• Access Controls: We restrict access to your personal information to authorized personnel only.
• Regular Security Audits: We conduct regular security audits to identify and address vulnerabilities.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• Providing you with our services
• Communicating with you
• Complying with our legal obligations
• Resolving disputes

We may also retain anonymized and aggregated data for statistical and research purposes.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to our processing of your personal information.
• Restriction: You have the right to restrict our processing of your personal information.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at [email protected].

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. We will take steps to delete the information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Thespian Academy
123 Stage Door Lane
Chicago, IL 60601
Phone: (312) 555-ACT1
Email: [email protected]

Privacy Policy Author: Evelyn Reed, Data Protection Officer